Terms & conditions

Last updated 3 August 2026. American Inn & Suites, 6358 Old Dixie Hwy, Jonesboro, GA 30236. Questions: (770) 305-0300, staffed 24 hours.

Using this website

This website is operated by American Inn & Suites for information and for requesting rooms. By using it you accept these terms. If you do not accept them, please do not use the site. These terms sit alongside our hotel policies and privacy policy, both of which form part of the agreement between us.

Room requests are not confirmed bookings

A request sent through this website tells us what you need. It is not a confirmed reservation until the front desk has checked availability and come back to you by phone or text.

Nothing is charged when you send a request and no card is taken. If you need a room the same night, calling (770) 305-0300 is faster and gives an immediate answer.

Reservations

Booking direct

Reservations made with us directly — by phone or through this website — carry no booking fee and no third-party markup. The rate confirmed by the front desk is the rate that applies.

Third-party bookings

If you book through a travel website, that company’s terms, payment arrangements and cancellation rules apply to your reservation in addition to our on-property policies. Changes to those bookings usually have to be made through them, not with us.

Changes

To change dates, room type or guest numbers, call the front desk. Changes depend on availability at the time you ask.

Rates and payment

Rates vary by room type, day of the week and season. A quoted rate applies to the dates it was quoted for. Rates exclude applicable taxes unless stated otherwise.

Payment is made at the front desk on arrival. We accept cash and card. No card details are collected through this website.

A refundable deposit may be required depending on the length of stay and method of payment. The front desk confirms the amount at check-in and it is returned at check-out once the room has been inspected.

Weekly and monthly stays

Weekly rates apply from seven nights and monthly rates from 28 nights, subject to availability. They are quoted by the front desk and are not published on this website.

Long-stay guests keep the same room for the duration and settle at the front desk each week. There is no lease and no fixed term, and stays can usually be extended a week at a time provided the room remains available. All house policies apply for the whole stay, including photo ID, quiet hours and the visitor policy.

Check-in requirements

Every registered guest must present valid government-issued photo ID at check-in, in the name the room is booked under. This applies to every stay without exception.

Check-in is from 3:00 PM and check-out is by 11:00 AM. A confirmed room is held until 8:00 PM on the arrival date; call if you will be later and it stays held.

Conduct, and our right to refuse

We reserve the right to refuse service, and to end a stay without refund, where a guest breaches our published policies, behaves in a way that puts guests, staff or the property at risk, or uses a room for any unlawful purpose.

The registered guest is responsible for the conduct of everyone in the room and for any visitors they bring onto the property.

Smoking, pets and damage

Smoking and non-smoking rooms are kept in separate wings. Smoking in a designated non-smoking room results in a cleaning charge. Pets are welcome in designated pet rooms only, with restrictions, and a pet fee applies.

Guests are charged at cost for damage to the room, its contents or the property caused by them or their visitors, and for cleaning beyond normal servicing.

Full detail is on the hotel policies page.

Indemnification

You agree to indemnify American Inn & Suites against claims, losses and costs arising from your breach of these terms, from damage caused by you or your visitors, from misuse of the property, and from injury resulting from your own negligence or that of anyone in your party.

Personal property

Guests are responsible for their own belongings. We are not liable for loss, theft or damage to personal property left in guest rooms, in vehicles, in the parking area or anywhere else on the premises, however caused, to the fullest extent permitted by Georgia law.

Do not leave valuables in an unattended room or vehicle. Vehicles are parked at the owner’s risk.

Premises liability

To the fullest extent permitted by the laws of the State of Georgia, our liability arising from your stay or your use of the premises is limited. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

Force majeure

We are not liable for failure or delay in providing accommodation where it is caused by events outside our reasonable control. These include severe weather, hurricanes and storms, flooding, fire, power or utility failure, loss of water supply, interruption of internet or telecommunications, government orders or restrictions, public health emergencies, civil disturbance, strikes, and acts of God.

Where such an event prevents a stay, we will tell you as soon as we reasonably can. Because nothing is charged in advance for direct bookings, there is normally nothing to refund.

Parking

Free surface parking is provided for registered guests. Spaces are not reserved or allocated. Vehicles are left entirely at the owner’s risk.

The lot is designed for cars, pickups, vans and crew vehicles. There are no dedicated tractor-trailer bays and no facilities for a rig. If you are driving something larger than a van, call the front desk before you arrive so they can tell you whether it can be accommodated that night.

We may remove vehicles that are unauthorised, abandoned, obstructing access or parked without a registered guest.

Lost and found

Items left behind and found by housekeeping are logged and held by the front desk. Contact us as soon as you realise something is missing, describing the item and giving your dates and room.

We cannot guarantee that an item left behind will be found, and we accept no liability for property left on the premises.

Accessibility

We have designated wheelchair-accessible rooms and aim to accommodate guests with disabilities. Because the number of accessible rooms is limited, call the front desk before you travel so a suitable room is held for your dates. If there is a reasonable adjustment that would make your stay work, ask — the desk would rather arrange it in advance than at arrival.

Accuracy of information

We take care to keep this website accurate, including room descriptions, amenities and directions. Details change, and we do not warrant that every page is free of error or fully current at all times. If a detail matters to your decision to stay — an accessibility requirement, a pet, a large vehicle, a specific room feature — call and confirm it before you book.

Photographs

Photographs on this website show the property and its rooms. Individual rooms of the same type may differ in layout, furnishing and outlook.

Intellectual property

The content of this website — text, photographs, graphics, layout and the American Inn & Suites name and logo — belongs to us or is used with permission. It may not be copied, republished, scraped or used commercially without our written consent.

Acceptable use of this website

You may not use this website to submit false or fraudulent room requests, send spam or abusive content, or attempt to interfere with its operation. Automated collection of content by bots or scrapers, and any attempt to gain unauthorised access, are prohibited.

Links and third-party content

This site links to and embeds third-party content including mapping and travel booking services. We are not responsible for the content, availability or practices of those services.

Governing law

These terms are governed by the laws of the State of Georgia, United States, and any dispute is subject to the courts of that state.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. Continued use of the website after a change means you accept the revised terms.

Contact

American Inn & Suites, 6358 Old Dixie Hwy, Jonesboro, GA 30236. Phone (770) 305-0300, staffed 24 hours. Email americaninn.ga@gmail.com.