Hotel policies

Last updated 31 July 2026. Policies may change — call (770) 305-0300 to confirm anything that affects your stay.

Check-in and check-out

Check-in is from 3:00 PM. Check-out is by 11:00 AM. The front desk is staffed 24 hours a day, every day, so arriving late at night is never a problem. If you need a late check-out, ask at the desk on the morning of departure — we’ll accommodate it when the room isn’t already committed to an incoming guest, but it can’t be guaranteed in advance.

Identification

The minimum check-in age is 21, and every registered guest must present a valid government-issued photo ID at check-in, in the name the room is booked under. This applies to every stay without exception, including extended stays and rooms booked by an employer. This is one of the main reasons the property stays calm, and it is not negotiable at the desk.

Payment and deposit

You pay at the front desk when you arrive. We accept cash and card. A refundable deposit may be required, depending on the length of your stay and how you’re paying. The desk will tell you the amount at check-in. Deposits are returned at check-out once the room has been inspected. Rates shown on this website are per night and exclude tax.

Holding and cancelling a room

When you request a room through this website, nothing is charged and no card is taken. That means there is nothing to cancel — but it also means the room is held on trust.

• We hold your room until 8:00 PM on your arrival date.
• If you’ll arrive later than 8:00 PM, call (770) 305-0300 and we’ll hold it for you. The desk is staffed all night.
• If your plans change, a quick call frees the room for someone else. We’d rather know.

A request submitted online is not a confirmed booking until the front desk comes back to you.

Quiet hours

Quiet hours run from 10:00 PM to 8:00 AM, and they are enforced. A lot of our guests work nights or drive for a living, and sleep during hours when other people are awake. Noise complaints are acted on. Guests who continue after a warning may be asked to leave without a refund.

Visitors

Rooms are for the guests named on the booking. Visitors must register at the front desk, and the registered guest is responsible for them. We operate a no-party policy. Gatherings in rooms, in the corridors or in the parking lot are not permitted at any time.

Smoking

We have both smoking and non-smoking rooms, kept in separate wings of the property. Smoking in a non-smoking room results in a cleaning charge. If you want a smoking room, say so when you book or when you arrive — we have a good number of them, and they’re harder to find than most people expect.

Pets

Pets are welcome in our designated pet rooms, with restrictions. Call the front desk before you book so we can confirm size limits and the current pet fee, and make sure a pet room is available for your dates. Pets must not be left unattended in a room, and owners are responsible for any damage.

Parking

Free surface parking is available on site, directly outside the rooms. The lot is lit through the night. Parking is for registered guests. Vehicles are left at the owner’s risk. If you’re arriving in a larger vehicle, call ahead and we’ll tell you what we can do.

Housekeeping

Rooms are serviced and towels changed daily. If you’d rather not be disturbed — day sleepers often wouldn’t — tell the desk and we’ll skip your room and leave fresh towels for you instead.

Food and deliveries

There is no restaurant, bar, coffee shop or breakfast service on the property, and we don’t sell food at the front desk. What we do have: complimentary coffee at the front desk from 7:00 to 11:00 AM, a mini-fridge and microwave in every room, and a 24-hour Waffle House about a hundred yards away. Food delivery is welcome. Drivers may bring orders to your room door or leave them at the front desk, whichever you prefer.

Extended stays

Weekly rates are available for stays of seven nights or longer, and monthly rates from 28 nights. These aren’t published online — call (770) 305-0300 for a current quote. Extended-stay guests keep the same room for the whole stay and settle at the desk each week. There is no lease and no long-term contract. All other policies on this page apply in full, including ID, quiet hours and the visitor policy.

Accessible rooms

We have wheelchair-accessible ADA king rooms with roll-in access, in the non-smoking wing. Call ahead on (770) 305-0300 so we can hold the right room for your dates rather than assigning it on arrival.

Damage and conduct

The registered guest is responsible for damage to the room, its contents and the property caused by them or their visitors. Charges are assessed at cost. We reserve the right to refuse service, and to end a stay without refund, where a guest breaches these policies, behaves in a way that puts other guests or staff at risk, or uses a room for anything unlawful.